We are a company dedicated to providing contact services between companies and their clients through Telemarketing, Face to Face and Digital Media with more than 20 years of experience in customer service, promotion, collection, sales of products and various services campaigns.
Our experience and specialization has allowed us to transform the needs of our clients into effective and complete long-term relationships.
We currently have installed operational capacity in 1,625 stations (WS)
More than 258 people carrying out face-to-face activities throughout the republic and highly trained personnel in the area of digital marketing that together ensure that the results are for our clients.
We are proud to establish long-term relationships with our clients, fulfilling the commitment to maintain complete confidentiality and excellence in service through the digital area, Telemarketing and Face to Face.
More brands that have put their trust in us
In intelligence of Hey CALL S.A de C.V. We are committed to providing customer service, promotion and sale of various “Telemarketing” (Call Center) and “Digital Marketing” products with the assistance of highly trained personnel that meets the expectations of our clients, providing the highest levels of confidentiality, comprehensive and availability of the requested requirements, based on a risk management strategy in accordance with the applicable legal framework ISO 9001:2015 AND ISO/IEC 270001:2023, the following points are applied.
01 Attention to the Client
02 Collections
03 Back Office
04 Marketing Political
05 Sales
06 Medium Technical
07 Administration Publish
Guadalajara
Av. De los arcos 687 piso 4, jardines del bosque, Guadalajara, Jalisco, 44520
Aguascalientes
Av. Adolfo López Mateos Ote. 407, Zona Centro, 20000 Aguascalientes, Ags.
Teléfono Guadalajara: 332 830 8413 Teléfono Aguascalientes: 449 120 8511 E-mail: Info@8-call.com
In terms of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter referred to as “the Law”), HEYCALL operated by Adrian Sanchez Hernández, holder of the Recognition of Official Validity, establishes this Notice of Privacy in accordance with the following: Terms and Conditions 1. The purpose of this Privacy Notice is to protect personal data from data obtained by marketing campaigns, through its legitimate, controlled and informed treatment, in order to guarantee its privacy, as well as your right to informational self-determination. 2.- Personal Data is any information concerning an identified natural person or identifiable; The person responsible for collecting personal data is the HEYCALL group through of different direct marketing strategies; the promotion and surveys area. 3.- The address of HEYCALL Av. de los Arcos #687, Colonia Jardines del Bosque Norte, C.P. 44520 4.- By providing your Personal Data in writing, through a request, format in paper, digital format, email, or any other document, you accept and You authorize HEYCALL to use and process your personal data in an automated manner and information provided, which will form part of our database with the purpose of using them, in an enunciative way, but not limited, to: identify you, locate you, communicate, contact you, send you information and/or goods, as well as to send them and/or transfer them to third parties, inside and outside the national territory, by any means allow the law to fulfill our social purposes. By accepting and authorizing the processing of your personal data in the terms indicated above, you expressly authorize us to transfer them to authorities of any level (Federal, State, Municipal), public and private organizations, various companies and/or individuals, inside and outside Mexico, for the purpose of promotions or commercial information, as well as to participate in their surveys and polls of market. 5.- The temporality of the handling of your Personal Data will be indefinite from the date in which you provide them to us, and you may oppose the handling of them at any time. whenever you consider it appropriate, with the limitations of the Law; in case you opposition request is appropriate, HEYCALL will stop handling your Personal Data without any responsibility on our part. They are left out of this of course the Databases. 6.- The HEYCALL area responsible for the processing of your personal data is obliged to comply with the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility protected by Law; for this reason with based on articles 13 and 14 of the Law HEYCALL undertakes to maintain strict confidentiality of your personal data, as well as maintaining security measures administrative, technical and physical that allow them to be protected against any damage, loss, alteration, access or unauthorized processing. 7.- In terms of what is established by article 22 of the Law, you have the right at any time moment to exercise your rights of access (ARCO), rectification, cancellation and opposition to the processing of your personal data, by requesting via email addressed to Adrian Sanchez Hernandez (asanchez@8-call.com), or in writing at the official address Av. de los Arcos #687, Colonia Jardines del Bosque Norte, C.P. 44520 , in the Mexican Republic, a request that must contain the requirements established by the Law. 8.- HEYCALL will occasionally medicate and correct this Privacy Notice, therefore We ask that you review this notice regularly on the applicable website. 9.- HEYCALL will protect your Personal Data in the terms of the Law, and will inform you of the elements contained in the fractions of article 16 of the Law. 10.- Providing your personal data to HEYCALL is a fact that presumes your total acceptance to the content of this Privacy Notice. However, we ask you to subscribe compliance on our web pages, which will form part of your history in our databases of data.
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